US Shift International Process Associate - Fixed Weekends Off
Warm Greetings from Job Shop!
Job Shopishiring Customer Support Executivesforleading International BPOcompaniesacross Bangalore. Ifyoupossessexcellentcommunicationskillsandarepassionateaboutdeliveringexceptionalcustomerservice, thisisanexcellentopportunitytokick-startoradvanceyourcareerin the BPOindustry.
Job Title:
International Customer Support Executive(International Voice Process)
Work Location:
Bangalore(Multiple Locations)
Salary Package:
•Freshers: 21, 000 permonth+Performance Incentives+Shift Allowance
•Experienced Candidates(6 Months 5 Years): 29, 000 permonth+Performance Incentives+Shift Allowance
Benefits:
•Attractive Performance-Based Incentives
•Shift Allowance
•Cab Facility(Asper Company Policy)
•Paid Training Programs
•PF&ESIBenefits
•Career Growth and Internal Promoti on Opportunities
•Employee Rewards&Recogniti on Programs
•Supportive and Professional Work Environment
Key Responsibilities:
•Handleinboundcustomercallsinaprofessionalandcourteousmanner.
•Resolvecustomerqueriesrelatedtoproducts, services, billing, accounts, andorder-relatedconcerns.
•Deliverhigh-qualitycustomerservicewhileadheringtocompanystandardsandprocesses.
•Accuratelyupdatecustomerinformationandinteractiondetails in CRMsystems.
•Meetperformancemetrics, including Customer Satisfaction(CSAT), Average Handling Time(AHT), andprocessadherence.
•Escalatecomplexorunresolvedcustomerissuestotheappropriateteamswhenrequired.
Eligibility Criteria:
•Graduates and Undergraduatesareeligibletoapply.
•Freshersarewelcome.
•Priorexperience in International Voice Process, BPO, or Customer Supportisanaddedadvantage.
•Excellentverbalcommunicationskills in Englisharemandatory.
•Basiccomputerproficiencyisrequired.
•Candidatesshouldbecomfortableworkinginrotationalshiftsandfromtheofficelocation.
Interview Process:
• HRRound
- Communicati on Assessment Round
- Operations Round
Applynowandbecomeapart of Job Shop'sgrowingnetworkofleadinginternational BPOorganizations in Bangalore!
For More Details
Speak To Our 50+Recruiter's On
/[contact shared on WhatsApp]/080-46115600 Or [contact shared on WhatsApp]
oryoucanalsovis it Our Website Whichisjobshop.ai
ORComedirect to Jobshopwhichis:
Jobshop, 485, 4 th Floor, BMRComplex, Hennur Ma in Road, Bangalore-560043
Google Maps: https: //maps.app.goo.gl/j LYAz RRedci XCf JQ 6
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Interview advice
Going for this role at JobShop? A few things that help freshers walk in prepared:
- Before you go in, list the top three things this job asks for and prepare one concrete example for each — then tie every answer back to them.
- Spend 30 to 60 minutes beforehand on the company's site, recent news and LinkedIn, so you can name one specific reason you want to join when they ask.
- Re-read the job description and prepare two projects or coursework examples that map directly to what it asks for.
- Rehearse "tell me about yourself" out loud in about 60 seconds — education, one standout achievement, why this role — instead of reciting your CV top to bottom.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".