Tele Caller
Key Responsibilities
• Makeoutboundcallstoexistingandpotentialcustomers.
- Informcustomersaboutnewjewellerycollections, offers, events, andpromotions.
- Generatestorewalk-insandappointmentbookings.
- Followupwithcustomerinquiriesandleads.
- Maintainaccuratecustomerrecordsandcalllogs.
- Handlecustomerqueriespolitelyandprofessionally.
- Coordinatewiththestoreteamtoensureaseamlesscustomerexperience.
- Achievedailycallingandappointmenttargets.
Eligibility
• Qualification: 12 th Pass/Graduate.
- Experience: 13 years in Telecalling, Customer Service, BPO, or Retail.
- Fresherswithexcellentcommunicationskillsmayalsoapply.
Skills Required
• Excellentcommunicationskills in English, Hindi, and Gujarati.
- Strongcustomerserviceandconvincingskills.
- Goodtelephoneetiquette.
- Basicknowledge of MSOffice.
- Positiveattitudeandtarget-orientedapproach.
Preferred Industry
• Jewellery
- Retail
- BPO/Call Center
- Banking
- Hospitality
- Customer Service
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Interview advice
Going for this role at TitanCompany? A few things that help freshers walk in prepared:
- Before you go in, list the top three things this job asks for and prepare one concrete example for each — then tie every answer back to them.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.