Technical Support Engineer
Technical support engineer (Pune location)
Share cv at [contact shared on WhatsApp]
Immediate joiner
Budget 3 to 4 LPA depending on experience and skills
Job Descriptions
Provide onsite technical support for desktops, laptops, printers, scanners, and other IT equipment.
Install, configure, and maintain operating systems, software applications, and hardware devices.
Troubleshoot and resolve hardware, software, network, and connectivity issues.
Set up user accounts, email accounts, and access permissions.
Support conference room equipment, video conferencing systems, and collaboration tools.
Perform regular system updates, patches, and preventive maintenance.
Coordinate with vendors and third-party service providers for issue resolution.
Maintain IT asset inventory and documentation.
Escalate complex technical issues to higher-level support teams when required.
Ensure compliance with company IT policies and security standards.
Provide user training and guidance on IT systems and applications.
#techical #techsupport #desktop #hiring #punejobs #supportjobs #troubleshooting #voicesupport
Free. Hopin never charges students. Reply STOP any time.
Interview advice
Going for the Customer Support role at Joule to Watts? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.
- Practise once out loud with a friend or a mock interview — the more you rehearse, the calmer and clearer you will be on the day.
- Send a short thank-you message within a day that refers to something specific you discussed — most freshers skip this, and it is remembered.
- Spend 30 to 60 minutes beforehand on the company's site, recent news and LinkedIn, so you can name one specific reason you want to join when they ask.