Technical Support Engineer / IT Support
Job Title: Technical Support Engineer(Fresher)
Key Responsibilities:
• Providetechnicalsupportfordesktops, laptops, printers, andother ITdevices.
- Troubleshoothardware, software, andnetwork-relatedissues.
- Installandconfigureoperatingsystemsandsoftwareapplications.
- Assistuserswithsystemaccess, emailconfiguration, andtechnicalqueries.
- Support LAN, Wi-Fi, andbasicnetworktroubleshootingactivities.
- Monitorsystemperformanceandensuresmooth IToperations.
- Maintainrecords of ITassetsandsupporttickets.
- Learnandwork on Cloud Technologies, AWS, and System Administrationtasks.
Required Skills:
• Basicknowledge of Computer Hardware and Networking.
- Understanding of Operating Systems(Windows/Linux).
- Knowledge of Desktop Support and Troubleshooting.
- Basicunderstanding of AWSor Cloud Technologiesisaplus.
- Goodcommunicationandproblem-solvingskills.
- Willingnesstolearnandgrowin the ITdomain.
Eligibility:
• Any Graduate
- Freshersandrecentgraduatescanapply.
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Interview advice
Going for the Customer Support role at Delta360Services? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.