Technical Support Associates || Tech Mahindra
Role Overview&Responsibilities:
Position: Customer Service ORTechnical Support Associate
Process: USTelecom Process(Voice Support)
Location: Noid a Sect or 62(Work from Office)
Key Tasks: Provideinternationalcustomerserviceandtechnicaltroubleshooting
Who Can Apply?
Qualifications: BE, B. TECH , or ANYGraduate Fresherwithanexcellentcommunicationmindset.
Skills Needed:
Excellentcommunicationskills(C 1 levelrequired).
Goodtechnicalknowledge of ISP, routers, modems, andnetworkingconcepts.
Experienceorcomforthandlinginboundcalls.
Compensation&Perks:
Freshers: 3.6 LPA
Experienced(18+monthsrelevantexp): Up to 5.0 LPA
Perks: Both-sidecabsprovided(asperhiringzone).
Work Schedule: 5 daysworking, 2 daysrotational Week Off in NIGHTSHIFTS.
How to Apply:
Interestedcandidatescansharetheirupdatedresume on WP[contact shared on WhatsApp]
Free. Hopin never charges students. Reply STOP any time.
Interview advice
Going for the Customer Support role at TechMahindra? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Practise once out loud with a friend or a mock interview — the more you rehearse, the calmer and clearer you will be on the day.
- Send a short thank-you message within a day that refers to something specific you discussed — most freshers skip this, and it is remembered.
- Spend 30 to 60 minutes beforehand on the company's site, recent news and LinkedIn, so you can name one specific reason you want to join when they ask.
- Re-read the job description and prepare two projects or coursework examples that map directly to what it asks for.