PE-Policy Servicing

Job Summary
Weareseekingadetail-orientedandmotivatedindividualfortherole of Policy Servicingspecializing in Changes and Endorsements. Thecandidatewillworkinahybridmodelprimarilyduringnightshiftsandwillberesponsibleforensuringaccurateandefficientpolicyupdates. Proficiency in MSOfficeandstrong Englishcommunicationskillsareessentialforsuccessinthisrole.
Responsibilities
• Processpolicychangesandendorsementswithaccuracyandadherencetocompanyguidelines.

• Reviewandverifypolicydocumentationtoensurecompliancewithregulatoryandorganizationalstandards.

• Collaboratewithinternalteamstoaddressdiscrepanciesandresolvepolicy-relatedquerieseffectively.

• Maintaindetailedrecordsofpolicyupdatesandchangesinthesystemforauditandtrackingpurposes.

• Utilize MSOfficetoolstocreateupdateandmanagepolicy-relatedreportsanddocumentation.

• Communicateeffectivelywithstakeholderstoprovideupdatesonpolicyservicingactivities.

• Ensuretimelycompletionofassignedtaskstomeetservicelevelagreementsanddeadlines.

• Identifyandescalatecomplexissuestotheappropriateteamorsupervisorforresolution.

• Participateintrainingsessionstostayupdatedonpolicyservicingprocessesandindustrytrends.

• Contributetoprocessimprovementinitiativesbyprovidingfeedbackandsuggestions.

• Adheretodataprivacyandconfidentialitystandardswhilehandlingsensitivecustomerinformation.

• Supportteammembersinachievingcollectivegoalsandmaintainingahighstandardofservicequality.

• Demonstrateacommitmenttodeliveringexceptionalcustomerserviceandcontributingtothecompanysmission.

Qualifications
•

• Possessstrongproficiency in MSOfficetoolsincluding Word Excel and Power Pointtomanageanddocumentpolicychangeseffectively.

• Exhibitexcellentverbalandwrittencommunicationskills in Englishtointeractwithstakeholdersanddocumentprocessesclearly.

• Haveakeeneyefordetailandaccuracytoensureerror-freepolicyservicing.

• Demonstrateabasicunderstandingofpolicychangesandendorsementswiththeabilitytolearnandadaptquickly.

• Showaproactiveapproachtoproblem-solvingandtheabilitytoworkindependentlyinahybridworkenvironment.

• Displaystrongorganizationalskillstomanagemultipletasksandmeetdeadlinesefficiently.