Operations
🚀 We're Hiring: Operations & Customer Service Executive | Orbit Skilling Solutions
Orbit Skilling Solutions is looking for a proactive, well-spoken Operations & Customer Service Executive to join our growing team!
If you communicate confidently, build strong client relationships, and enjoy being the bridge between operations and customer success, we'd love to hear from you.
🔑 What You'll Do:
Manage day-to-day operations and coordinate across teams for smooth service delivery
Communicate confidently with senior management and stakeholders, internally and externally
Draft clear, professional emails for client and internal communication
Make client calls when required, for retention, relationship-building, and upselling our programs
Support account management and ensure a great client experience throughout
✅ Must-Haves:
Strong spoken English and communication skills, comfortable speaking with senior leadership and clients
Confident, professional email writing ability
Willingness to make client calls for retention and upsell conversations
A customer-first mindset with good follow-through and ownership
Comfortable working in a fast-paced startup environment
📍 Location: Remote (Delhi or Mumbai-based candidates preferred)
🌱 Great opportunity for freshers, interns, or candidates with up to 1 year of experience looking to grow into an executive-level role.
📩 Interested? Send your resume to [contact shared on WhatsApp] or drop a comment below, and we'll get in touch.
Tag someone who'd be a great fit! 👇
#Hiring #OperationsJobs #CustomerService #JobOpening #OrbitSkilling #CareerOpportunity #RemoteJobs
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Interview advice
Going for the Operations role at Orbit Skilling Solutions? A few things that help freshers walk in prepared:
- Have one example ready where you brought order to chaos — a process you organised or a bottleneck you fixed, with the result.
- Rehearse "tell me about yourself" out loud in about 60 seconds — education, one standout achievement, why this role — instead of reciting your CV top to bottom.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.