IT Service Desk Technical Support Associate
🚨 HIRING | IT Service Desk / Technical Support Associate 💻🔥
Looking for Freshers – 1 Year Exp with excellent English communication + technical background!
📍 Bangalore | 🏢 5 Days WFO
💰 ₹3.5 LPA Fixed
📍 Hyderabad | 🏢 5 Days WFO
💰 ₹3 LPA Fixed
⏰ Rotational Shifts | Weekend Flexibility required
🎓 BCA / B.Sc / BE / B.Tech / Any relevant technical degree
🔎 What we need:
✅ Excellent English communication — No MTI
✅ International voice/customer support experience preferred
✅ Basic IT/technical troubleshooting knowledge
✅ Networking basics — LAN/WAN, VPN
✅ Desktop/Laptop & application troubleshooting
✅ ServiceNow / ITIL knowledge is a plus
📩 Interested? Drop your CV at: [contact shared on WhatsApp]
#Hiring #ITJobs #ServiceDesk #TechnicalSupport #BangaloreJobs #HyderabadJobs #FreshersJobs #VoiceProcess #TechJobs #HiringNow
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Interview advice
Going for the Customer Support role at Artech? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Keep answers tight and on-point; avoid rambling or personal topics like religion, politics, relationships or family.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.
- Practise once out loud with a friend or a mock interview — the more you rehearse, the calmer and clearer you will be on the day.
- Send a short thank-you message within a day that refers to something specific you discussed — most freshers skip this, and it is remembered.