Hiring for Customer Service Support-Voice-Hyderabad
Job Description Customer Support Executive (Voice Process)
Company: Square Business Services Pvt. Ltd.
Location: Begumpet, Hyderabad
Job Type: Full-time | On-site Salary: 12,500 per month
About Square Business Services
Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.
Role Responsibilities
Handle inbound and outbound customer calls. Resolve customer queries effectively and efficiently. Maintain accurate records of customer interactions. Deliver professional communication and ensure customer satisfaction. Work closely with the team to achieve process targets.
Eligibility Criteria
Qualification: Graduate in any stream (pursuing candidates not eligible). Freshers are welcome. Good communication skills in English Hindi. Willingness to work in rotational shifts (only day shifts for female employees).
What We Offer
Salary: 12,500/month. Spot offers through walk-in drives. Training and career growth opportunities. Safe work environment with no night shifts for female employees.
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Interview advice
Going for the Customer Support role at Square Business Services Pvt Ltd? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Rehearse "tell me about yourself" out loud in about 60 seconds — education, one standout achievement, why this role — instead of reciting your CV top to bottom.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.