Hiring For Customer Service - Axis Bank / HSC Freshers @Dombivli
Process: Customer Service/Cross Sales Executive(Ax is Banking)
Location: Dombivli, Thane
Shift Timing: 8: 00 AM-8: 00 PM(Any 9-hourshift)
Week Off: 1 Rotational Weekly Off
Salary: 16, 000 In-hand+Unlimited Incentives
Eligibility Criteria:
• Minimumqualification: HSC(12 th Pass)
- Fresherscanapply
- Ongoingstudentsorcandidatespursuingcollege arenoteligible
- Agecriteria: 18 to 30 years
Travel Boundaries:
• Candidatesmustresidebetween Thane to Badlapur
- Candidates from Mumbraarenoteligible
Key Responsibilities:
• Handlecustomerqueriesandservicerequestsviacalls
- Promoteandcross-sellbankingproductsandservices
- Maintaincustomersatisfactionandservicequalitystandards
- Meetassignedtargets and KPIs
Apply Now,
Contact For More Details/Information
HRVaishnavi-[contact shared on WhatsApp]
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Interview advice
Going for the Customer Support role at Credicus Business Services? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.
- Keep answers tight and on-point; avoid rambling or personal topics like religion, politics, relationships or family.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.