Customer support - International Blended Process (Immediate Joiners)
Looking for Immediatejoiners for Blended Internationalprocess:
Role&responsibilities :
- Handleinboundand/oroutboundcustomercallsprofessionally.
- Resolvecustomerqueriesandconcernseffectively.
- Provideaccurateinformationregardingproducts, services, andprocesses.
- Maintainapositiveandprofessionalattitudewhileinteractingwithcustomers.
- Meetproductivityandqualitytargets.
- Ensureproperdocumentationofcustomerinteractions.
- Followcompanypoliciesandprocessguidelines.
Preferredcandidateprofile:
Freshers and Experienced(Blended)candidatescanapply
Undergraduate and Graduatecandidatesareeligible
Excellentverbal&writtencommunicationskills in English
Comfortableworkinginrotationalshifts
Customer-centricapproachandproblem-solvingskills
Basiccomputerknowledge
Teamplayerwithaprofessionalapproach
Benefits
- Attractive Salary Package
- Both Side Cab Facility
- 5 Days Working
- Rotational Week Offs
- Career Growth Opportunities
- Loyaltybonus
3.0 LPA-3.50 LPA
Location-
Embassygalaxy Sect or 62 Noida (RMGWalk-inarea, flo or B 1)
HRContact-
Sneh Mishra-[contact shared on WhatsApp]
Khilk it Kaushal-[contact shared on WhatsApp](For Walk-in)
Free. Hopin never charges students. Reply STOP any time.
Interview advice
Going for the Customer Support role at TechMahindra? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.
- Keep answers tight and on-point; avoid rambling or personal topics like religion, politics, relationships or family.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.