Customer Service Support Voice Hyderabad
Job Description Customer Support Executive (Voice Process)
Company: Square Business Services Pvt. Ltd.
Location: Begumpet, Hyderabad
Job Type: Full-time | On-site Salary: 12,500 per month
About Square Business Services
Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.
Role Responsibilities
Handle inbound and outbound customer calls. Resolve customer queries effectively and efficiently. Maintain accurate records of customer interactions. Deliver professional communication and ensure customer satisfaction. Work closely with the team to achieve process targets.
Eligibility Criteria
Qualification: Graduate in any stream (pursuing candidates not eligible). Freshers are welcome. Good communication skills in English Hindi. Willingness to work in rotational shifts (only day shifts for female employees).
What We Offer
Salary: 12,500/month. Spot offers through walk-in drives. Training and career growth opportunities. Safe work environment with no night shifts for female employees.
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Interview advice
Going for the Customer Support role at Square Business Services Pvt Ltd? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Keep answers tight and on-point; avoid rambling or personal topics like religion, politics, relationships or family.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.
- Practise once out loud with a friend or a mock interview — the more you rehearse, the calmer and clearer you will be on the day.
- Send a short thank-you message within a day that refers to something specific you discussed — most freshers skip this, and it is remembered.