Customer Service New Associate
Skillrequired: Retirement Solutions-Dat a Entry Services
Designation: Customer Service New Associate
Qualifications: Any Graduation
Years of Experience: 0 to 1 years
Language-Ability: English(Domestic)-Intermediate
About Accenture
Accentureisaglobalprofessionalservicescompanywithleadingcapabilitiesindigital, cloudandsecurity. Combiningunmatchedexperienceandspecializedskillsacrossmoreth an 40 industries, weoffer Strategy and Consulting, Technology and Operationsservices, and Accenture Songallpoweredbytheworldslargestnetwork of Advanced Technology and Intelligent Operationscenters. Our 784, 000 peopledeliveronthepromiseoftechnologyandhumaningenuityeveryday, servingclientsinmoreth an 120 countries. Weembracethepowerofchangetocreatevalueandsharedsuccessforourclients, people, shareholders, partnersandcommunities. Visitusatwww.accenture.com
Whatwouldyoudo
0-1 yearsofexperience in USRetirement Servicesdoma in Defined Contributions-Managingparticipantlevelservicesexperience in Money Outprocessessuc has Inservicewithdrawal, Survivorbenefit, Immediate Annuity, Deferred Annuity, Hardshipwithdrawaldeterminationandpayments, Rolloverout, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loanpayoffandchildsupport Youwouldbepart of Retirementservicesteam, Experiencein the USretirementindustryspecifically 401 k, 403 B, Moneyout, Lumpsum, Definedcontribution, Client Service Management, Plandocument, Pl an Implementation
Whatarewelookingfor
Abilitytohandledisputes Abilitytomeetdeadlines Abilitytoperformunderpressure Problem-solvingskills Writtenandverbalcommunicationcommunicationandexcelskills
Roles and Responsibilities: Inthisroleyouarerequiredtosolveroutineproblems, largelythroughprecedentandreferraltogeneralguidelines Yourprimaryinteractioniswithinyourownteamandyourdirectsupervis or Inthisroleyouwillbegivendetailedinstructionsonalltasks Thedecisionsthatyoumakeimpactyourownworkandarecloselysupervised Youwillbeanindividualcontributorasapartofateamwithapredetermined, narrowscopeofwork Pleasenotethatthisrolemayrequireyoutoworkinrotationalshifts
Qualificati on Any Graduation
Free. Hopin never charges students. Reply STOP any time.
Interview advice
Going for the Customer Support role at Accenture? A few things that help freshers walk in prepared:
- They are testing patience and clarity: be ready to explain something complicated simply and to stay calm through a tricky customer scenario.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.
- Keep answers tight and on-point; avoid rambling or personal topics like religion, politics, relationships or family.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.
- Practise once out loud with a friend or a mock interview — the more you rehearse, the calmer and clearer you will be on the day.