Customer Operations Associate
🚀 eClerx is Hiring: Customer Operations Associate (Voice & Chat)
📍 Location: Chandigarh/Mohali
💼 Employment Type: Full-Time
💰 Salary: ₹23,100/month
Kick-start your corporate career with a leading global organization! If you're a graduate with excellent English communication skills and are looking for a great opportunity to grow, we'd love to hear from you.
Why Join Us?
✅ Freshers Welcome
✅ Paid Training & Skill Development
✅ Excellent Career Growth Opportunities
✅ Friendly & Inclusive Work Environment
✅ Performance-Based Recognition & Growth
✅ Work with a Reputed Organization
Eligibility:
• Graduate in any discipline (Mandatory)
• Excellent spoken & written English
• Strong communication and problem-solving skills
• Customer-focused attitude
• Comfortable with rotational/night shifts
• Graduation documents (all marksheets or degree) are mandatory
Key Responsibilities:
• Handle customer queries via Voice & Chat
• Resolve customer concerns professionally and efficiently
• Deliver an exceptional customer experience
• Meet quality and productivity targets
📩 Apply Now!
Send your CV to [contact shared on WhatsApp]
📞 Call/WhatsApp: [contact shared on WhatsApp]
⚡ Limited vacancies available. Apply today and book your interview!
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Interview advice
Going for the Operations role at eClerx? A few things that help freshers walk in prepared:
- Have one example ready where you brought order to chaos — a process you organised or a bottleneck you fixed, with the result.
- Arrive 10 to 15 minutes early (not an hour), and carry a printed CV, a valid ID and any certificates.
- Practise once out loud with a friend or a mock interview — the more you rehearse, the calmer and clearer you will be on the day.
- Send a short thank-you message within a day that refers to something specific you discussed — most freshers skip this, and it is remembered.
- Spend 30 to 60 minutes beforehand on the company's site, recent news and LinkedIn, so you can name one specific reason you want to join when they ask.