JobsDelCapitalPvtLtdCollection Executive/ Operations Executive

Collection Executive/ Operations Executive

DelCapitalPvtLtd·Mumbai·Posted 14 Jul·via Naukri

Jobdescription

Role&responsibilities
• Achieveindividualcollectiontargets

Adheretooutbounddialingprotocols(predictive, preview, progressive)

Followcollectioncodeofconduct

Resolvecustomerqueriesandcomplaintswith in TAT

Performskiptracingasneeded

Preferredcandidateprofile
Job Highlights
• Excellentcommunicationandconvincingskillsrequired

Multilingualfluency(Tamil, Kannada, Malayalam, Telugu)ismandatory

Proficiency in MSExcel, Word, Email, and Internet

Experienceindialer-basedoutboundcallingandskiptracing

Required Skills&Qualifications

Graduate or Freshercandidateswelcome

Strongcommunicationandnegotiationskills

Abilitytoworkinteamsandmeettimelines

Disciplinedandproactiveincustomerengagement

Fluentreading, writingandspeakinginmultiplelanguages

Understandingofbankingprocessesandcustomerresolution

Language Proficiency

Must Have(2 Positions)- Tamil, Kannada, Malayalam, Telegu
Additional(3 Positions)- English, Hindi, Marathi, Gujarati, Assamese, Bengali

Salary Structure

Experience Level-
Fresher(01 yr-)15, 00020, 0000
Experienced(2 yrs)-20, 00025, 000

Incentives Performance-based

Foranyfurtherassistance, pleasedonothesitatetocontactusvia:
Email: [contact shared on WhatsApp]
Telephone: +91-22-41499978
Mobile: [contact shared on WhatsApp]

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Interview advice

Going for the Operations role at DelCapitalPvtLtd? A few things that help freshers walk in prepared:

Have one example ready where you brought order to chaos — a process you organised or a bottleneck you fixed, with the result.
Send a short thank-you message within a day that refers to something specific you discussed — most freshers skip this, and it is remembered.
Spend 30 to 60 minutes beforehand on the company's site, recent news and LinkedIn, so you can name one specific reason you want to join when they ask.
Re-read the job description and prepare two projects or coursework examples that map directly to what it asks for.
Rehearse "tell me about yourself" out loud in about 60 seconds — education, one standout achievement, why this role — instead of reciting your CV top to bottom.