Business Analyst
Role&responsibilities
1. Moodle Operations&Management
• Manageday-to-dayoperationsof the Moodle LMS(One KEFplatform)
- Ensuresmoothfunctioningofcourses, usermanagement, enrollments, andaccesscontrols
- Monitorsystemperformance, uptime, andissueresolutionwithvendors(e.g., Moodle India)
- Coordinate LMSreleases, updates, andtesting(UAT&production)
- Maintaindataaccuracyandensure LMSisthe singlesourceoftruthforlearningdata
2. Requirement Gathering& Analysis
• Workcloselywithinternalstakeholders(Educationteams, Programteams, Operations)
- Gather, document, andanalyzebusinessrequirements for LMSenhancements
- Translatefunctionalrequirementsinto cleartechnicalspecifications/userstories
- Identifyopportunitiesforautomation, efficiency, andimproveduserexperience
3. Soluti on Design&Implementation
• Designscalable LMSsolutionsaligned with Moodlecapabilities
- Coordinatewithvendors/developersforcustomizationandintegrations
- Leadimplementationofnewfeatures(e.g., assessments, gamification, reporting, plugins)
- Ensureproper UAT, sign-offs, andsmoothproductionrollout
- Maintaindocumentationforallimplementationsandworkflows
4. Stakeholder&Vend or Management
• Act as SPOCbetween KEFteams and Moodleimplementationpartner
- Conductregularreviewmeetingswithvendorsforprogressandissueresolution
- Traininternalteams(SPOCs, teachers, programteams)onnewfeaturesandworkflows
5. Analytics&Reporting
• Workwithdatateamstodefine LMSreportingrequirements
- Ensureavailabilityofmeaningfuldashboards(coursecompletion, engagement, performance)
- Support AI-driveninsightsandanalyticsinitiatives on LMSdata
6. Governance&Compliance
• Ensureadherencetodefined SOPs, workflows, andapprovalmechanisms
- Maintainaudittrails, dataprivacy, andsecuritycompliance
- Support VAPTremediation and LMSsecuritybestpractices
Free. Hopin never charges students. Reply STOP any time.
Interview advice
Going for the Business Analyst role at Kotak Education Foundation? A few things that help freshers walk in prepared:
- Be ready to explain how you turn a vague ask into a clear requirement: who you would talk to, what you would document, and how you would confirm you got it right.
- Put numbers on your achievements: "8.5/10 GPA", "cut load time by 40%", "led a team of four" lands far better than "good grades" or "hard-working".
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.