Associate - Banking- Jaipur
Readytoshapethefutureofwork?
At Genpact, wedontjustadapttochangewedriveit. AIanddigitalinnovationareredefiningindustries, andwereleadingthecharge. Genpacts AIGigafactory, ourindustry-firstaccelerator, isanexampleofhowwerescalingadvancedtechnologysolutionstohelpglobalenterprisesworksmarter, growfaster, andtransformatscale. Fromlarge-scalemodelstoagentic AI, ourbreakthroughsolutionstacklecompaniesmostcomplexchallenges. Ifyouthriveinafast-moving, tech-drivenenvironment, lovesolvingreal-worldproblems, andwanttobepartofateamthatsshapingthefuture, thisisyourmoment.
Genpact(NYSE: G)isanadvancedtechnologyservicesandsolutionscompanythatdeliverslastingvalueforleadingenterprisesglobally. Throughourdeepbusinessknowledge, operationalexcellence, andcutting-edgesolutionswehelpcompaniesacrossindustriesgetaheadandstayahead. Poweredbycuriosity, courage, andinnovation, ourteamsimplementdata, technology, and AItocreatetomorrow,
today. Gettoknowusatgenpact.comand on Linked In, X, You Tube, and Facebook.
Weareinvitingapplicationsfortherole of Process Associate-Consumer Operations Agent
**Worklocation: Noida
Yourrolewillrequireyoutodeliveroutstandingcustomersupportforallconsumerinquiriesrelatedtoloansandcardservices, becompatiblewithclients, innovateprocessesanddata, andimproveprocesses.
Responsibilities
• Performprocurementrelatedtasksasper the Standard Operating
- Proceduredocumentsapproved by Client Executedaytodaytransactionalprocurementprocesses(vendormanagement, competitivebidding/requestforquotation, POfulfillment-requisition/POcreation, delivery/orderconfirmation, querymanagement, APissueresolution, PIRcreationandmaintenance, supportsourcingactivitiesandrequests, contractmaintenanceandcatalogmanagement, translationofbusinesscommunicationstolocallanguage)
- Contactpersonforbusinessstakeholders, vendors, internaloperationalteamsintermsofresolvinganybasicissueswithpurchaseorders, requisitions, invoicesandpayments Investigateandresolvedeficiencieswithsuppliersorinternalpartiessupportprocessimprovements, newtoolorscopeimplementation/standardization
- Meetorexceedall SLAswiththeoutmostintegrityandincompliance to SOPsandclientspolicies.
Qualificationsweseekinyou!
Minimumqualifications
• Graduateinanystream.(onlynontechgraduate)
- Excellentcommunicationskills.
- Stronglisteningskills, empathy, andaccountability.
Whyjo in Genpact?
• Beatransformationleader Workatthecuttingedge of AI, automation, anddigitalinnovation
- Makeanimpact Drivechangeforglobalenterprisesandsolvebusinesschallengesthatmatter
- Accelerateyourcareer Gethands-onexperience, mentorship, andcontinuouslearningopportunities
- Workwiththebest Jo in 140, 000+boldthinkersandproblem-solverswhopushboundarieseveryday
- Thriveinavalues-drivenculture Ourcourage, curiosity, andincisiveness-builtonafoundationofintegrityandinclusion-allowyourideastofuelprogress
Comejointhetechshapersandgrowthmakers at Genpactandtakeyourcareerintheonlydirectionthatmatters: Up.
Letsbuildtomorrowtogether.
Genpactis an Equal Opportunity Employerandconsidersapplicantsforallpositionswithoutregardtorace, color, religionorbelief, sex, age, nationalorigin, citizenshipstatus, maritalstatus, military/veteranstatus, geneticinformation, sexualorientation, genderidentity, physicalormentaldisabilityoranyothercharacteristicprotectedby
applicablelaws. Genpactiscommittedtocreatingadynamicworkenvironmentthatvaluesrespectandintegrity, customerfocus, andinnovation. Furthermore, pleasedonoteth at Genpactdoesnotchargefeestoprocessjobapplicationsandapplicantsarenotrequiredtopaytoparticipateinourhiringprocessinanyotherway. Examplesofsuchscamsincludepurchasinga'starterkit, 'payingtoapply, orpurchasingequipmentortraining.
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Interview advice
Going for this role at Genpact? A few things that help freshers walk in prepared:
- Before you go in, list the top three things this job asks for and prepare one concrete example for each — then tie every answer back to them.
- For a virtual interview, test your internet, camera and mic in advance, sit somewhere quiet and well-lit, and still dress formally — it signals you are serious.
- Prepare two or three thoughtful questions to ask them about the team, the work and growth; "I have no questions" reads as low interest.
- It is fine not to know something — say how you would find the answer. Freshers are hired for how they think, not for knowing everything already.
- Use STAR for "tell me about a time" questions — Situation, Task, Action, Result — so your story stays clear and short.