AI Call Quality Analyst

Hiring Alert: 100+ Openings for AI Call Quality Analysts! 🚀

Are you a sharp, detail-oriented QA professional with impeccable English and Hindi communication skills? Want to be at the forefront of the AI revolution in customer support?

We are hiring 100+ QA Executives to analyze and quality-check a massive volume of 1,00,000+ customer interactions handled by AI Voice Agents.

📌 The Blueprint

Job Title: AI Call Quality Analyst / QA Executive (Voice Process)

Experience: 1 to 4 Years (BPO / Call Centre / ITES)

Shift: Day Shift ☀️

Location: Hyderabad (WFO) / Bhubaneswar (WFO) / Remote / Work From Home (Optional)

Perks: Direct exposure to cutting-edge AI technology. (Note: No pick & drop, no freebies—just solid professional growth and a great role!)

Salary: Depends on your relevant experience, CCTC, language skills, and interview performance.

🔍 What We Are Looking For

Language Powerhouse: Impeccable, fluent English + Hindi (Read, Write & Speak) is a absolute MUST.

The Mindset: Extreme attention to detail, highly process-oriented, and comfortable with high-volume voice auditing.

Tech-Ready: For remote workers, a reliable high-speed internet connection, a late-model laptop, and a dedicated, dead-silent workspace are mandatory.

Join Date: Immediate joiners or those with a short notice period (7–15 days) preferred.

💼 Key Responsibilities

Listen to and evaluate high-volume recorded customer interactions managed by AI Agents.

Strictly adhere to auditing rubrics, compliance frameworks, and quality benchmarks.

Maintain precise daily tracking records and consistently hit operational targets.

📩 How to Apply (Read Carefully!)

Do NOT send your CV by WhatsApp.
Apply Via Naukri Only; http://nauk.in/dlkaCor
People unable to apply via Naukri may send their CV to [contact shared on WhatsApp] CC [contact shared on WhatsApp]

CVs without the answers to questions asked below will not be considered;
1. CTC Details: Current CTC (LPA) + Expected CTC (LPA) + Current Location + Notice Period (in weeks)?

2. Employment History: Current Employer Name + Previous Employer Name?

3. AI QA Experience: What is your specific experience in AI Call Quality Analysis/Checking in English & Hindi?

4. Core QA Experience: Total years of experience in Quality Assurance / Call Auditing?

5. Volume Experience: Total years of experience handling high-volume Voice or Blended BPO processes?

6. English Proficiency: Rate yourself out of 10 (10 being the absolute best)?

7. Hindi Proficiency: Rate yourself out of 10 (10 being the absolute best)?

8. Framework Knowledge: Brief details on your experience with QA frameworks, auditing rubrics, or compliance tracking in a Voice BPO?

9. Remote Readiness: Do you have a dedicated high-speed internet connection, a secure, calm workspace with zero background noise, and a reliable laptop? (Yes / No)